Getting HotBot - 2024 Update Archives - Plentify

What if my router is too far away?

If your router is further than 10m or the signal is weak, we recommend using a WiFi extender to boost the signal. This ensures reliable connectivity so your devices continue working seamlessly.

How close should my router be?

For the best performance, your WiFi router should be within 10 metres of your geyser (for HotBot).

Why is WiFi needed?

Our devices connect to the Plentify App through WiFi. This allows you to monitor and control your geyser remotely. Without WiFi, the devices cannot communicate with the app, meaning you’ll lose access to these smart features.

Does HotBot need WiFi?

Yes. HotBot requires a stable WiFi connection to work properly.

Is HotBot available in my area?

We’re available in Gauteng, Cape Town and surroundings, or the Hessequa region in the Western Cape. If you're interested in getting a HotBot, then please sign up to our waiting list and we'll reach out as soon as we can.

Which geysers are HotBot compatible with?

HotBot is compatible with all electric geysers and solar geysers where the tank is on the roof (thermosyphon systems). It is not intended for gas, pumped solar thermal (where the tank is typically inside), low-pressure / push-through (typically seen in.

What happens after I subscribe for a HotBot through this website?

After you checkout, you will receive an email with a personalised link to book your installation. You simply select a convenient date and time for the installation, and our accredited plumbers will arrive with the device and install it.

What if my hot water system is non-compliant with regulations?

HotBot still works with geysers despite most non-compliance issues. Depending on the nature of the non-compliance, certain features may not work. For example, some hot water systems allow valves to drain into the drip tray instead of being directed outside.

Where is Hotbot installed?

HotBot is a small Internet of Things device (17cm x 15cm x 6cm) that is installed adjacent to your existing geyser. The power to your geyser is run through HotBot, and it has several sensors which attach to your hot.

How does the installation work?

After you subscribe for HotBot, you will receive a link to book a convenient installation time. All installations will be done by either the Plentify team or our existing pool of 3rd-party installers.