## What if my router is too far away?

If your router is further than 10m or the signal is weak, we recommend using a WiFi extender to boost the signal. This ensures reliable connectivity so your devices continue working seamlessly.

## How close should my router be?

For the best performance, your WiFi router should be within 10 metres of your inverter (for SolarBot).

## Why is WiFi needed?

Our devices connect to the Plentify App through WiFi. This allows you to monitor and control your geyser remotely. Without WiFi, the devices cannot communicate with the app, meaning you’ll lose access to these smart features.

## Does SolarBot need WiFi?

Yes. SolarBot requires a stable WiFi connection to work properly.

## What is the warranty for SolarBot?

SolarBot comes with a 1-year warranty, covering any defects or issues that arise within the first year of use.

## How do I register for the Plentify Installer App?

To register for the Plentify Installer App Visit plentify.io/installer Click 'Register for Installer App’ Fill out the form with all your details. You will receive an email once your registration is successful. Access the app at install.plentify.io.

## How do I install SolarBot?

You can download the SolarBot installation manual on the Plentify website.

## Do you need a SolarBot for each inverter?

If you are using independent inverters, each with its own battery, you will need a SolarBot for each inverter. Please note SolarBot currently does not support configurations where two inverters are connected in parallel.

## What inverters are compatible with SolarBot?

SolarBot works with the following inverters: Sunsynk/Deye single phase Size: 5, 8, 10, 16 kW *Parallel inverter not supported Sunsynk/Deye three phase Size: 12, 50 kW *Parallel inverter not supported SunGrow single phase Size: 6, 10kW *Parallel inverter not supported