Hessequa Archives - Plentify

Am I eligible for a FREE HotBot?

You can participate in Project Smart Geyser and get a free HotBot if you meet the following criteria: Your home is located in Riversdale You spend more than R900 (or more than 400 kWh) on electricity per month Your geyser

What if I have a timer on my water heater?

HotBot should become the only way you control your geyser’s electricity use. That means you need to make sure that you remove or bypass any timers or other geyser controllers from your home, and rather manage your hot water through

How does my HotBot help fix loadshedding and enable more solar?

Demand for electricity is not flat, rather it peaks in the mornings and the evenings. Our electricity grid struggles the most during these peak periods, when available electricity supply often falls short of demand and Eskom burns a lot of

Why are you giving HotBots away for free?

Project Smart Geyser is sponsoring 100 HotBots in Riversdale. This project brings together partners, including EEP Africa, the City of Cape Town, Hessequa and GIZ, to improve energy reliability and efficiency in South Africa. This sponsorship means we can get

Will my municipality control my energy use?

Your municipality will not control your energy use. Instead the system starts by making sure you have hot water when you want it, and heats in a way which saves you as much money off your electricity bill as possible.

What happens after 24 months?

You will receive 24 months of free service, thereafter you will be notified that you can choose to continue the service for a small monthly fee or cancel our service (at no cost to you). We believe you’ll quickly see

How does installation work?

After you place your HotBot order online, you will receive a link to book a convenient installation time. A HotBot-accredited technician will arrive with the device and install it for you. Once HotBot is installed, you can register on the

What if my hot water system is non-compliant with regulations?

HotBot still works with geysers despite most non-compliance issues. Depending on the nature of the non-compliance, certain features may not work. For example, some hot water systems allow valves to drain into the drip tray instead of being directed outside

Will I have hot water?

Definitely! HotBot is designed to ensure that you have hot water when you need it and save you money when you don’t. You tell HotBot when you want to use hot water and it works out the rest so you

What happens during loadshedding?

HotBot cannot heat your water if you experience loadshedding over the period when your geyser was heating water. This means that your water might not be hot enough until your next schedule. You can check your temperature on the app