LookSee Archives - Plentify

Will I have hot water when I need it?

Definitely! HotBot is designed to ensure that you have hot water when you need it and save you money when you don’t. The system pre-heats your hot water so you always have hot water at scheduled times. If you forgot [...]

How much will I save?

Our users save up to 30% of their water heating costs compared to leaving geysers on 24/7, with most saving 15-20%, and some less. This isn’t sales speak. We’re proud of this performance, which is close to the maximum you [...]

Is there an app for my phone or tablet?

You can manage your geyser from any device using the web app at my.plentify.io.

Can I cancel? What if I move house?

The initial subscription term is 24 months from installation. Thereafter, the service continues on a month to month basis, and you can cancel anytime with 1 month notice. If you want to cancel within the initial 24 month term, you [...]

Should I turn my geyser on and off at the distribution board?

Avoid switching your geyser on and off at the distribution board. This can reduce energy savings and prevent leaks and other issues from being detected. Instead, manage your geyser from the app at my.plentify.io.

What should I do when I leave town?

Set your HotBot to vacation mode to save money and energy when you’re away from home. Do this from the “Status” tab of the app.

How will I be notified if there is an issue with my geyser?

You’ll receive an SMS letting you know if we’ve identified any issues or suspected leaks with your geyser. If you purchased the optional shut-off valve, your water supply will automatically be shut off, and you can reopen it from the [...]

Which geysers are HotBot compatible with?

HotBot is compatible with all electric geysers and solar geysers where the tank is on the roof (thermosyphon systems). It is not intended for gas, pumped solar thermal (where the tank is typically inside), or heat pump geysers. The geyser [...]

Which areas do you support?

We're working hard to bring HotBot to more areas. We currently support Cape Town, the Cape Winelands (Stellenbosch, Paarl and Wellington), Johannesburg, and Pretoria.

What benefit do I get from being a Standard Bank Insurance customer?

If you’re with Standard Bank Insurance, experience peace of mind with proactive service if anything goes wrong with your geyser, often before you even know that there is an issue. This no-fuss claims process means your geyser gets fixed sooner [...]