Using HotBot - 2024 Update Archives - Plentify

Can I control my geyser temp from the app?

Yes, you can update your maximum water temperature in the app and HotBot will do the rest. Simply head on over to the status page in the app and check your maximum temperature. A few things you should know: We [...]

Will I have hot water when I need it?

Definitely, however, this may not be the case in the event of load shedding. HotBot is designed to ensure that you have hot water when you need it and save you money when you don’t. The system pre-heats your hot [...]

How will I be notified if there is an issue with my geyser?

You’ll receive an SMS letting you know if we’ve identified any issues or suspected leaks with your geyser. If you purchased the optional shut-off valve, your water supply will automatically be shut off, and you can reopen it from the [...]

What should I do when I leave town?

Set your HotBot to vacation mode to save money and energy when you’re away from home. Do this from the “Status” tab of the Plentify App.

Should I turn my geyser on and off at the distribution board?

Avoid switching your geyser on and off at the distribution board. This can reduce energy savings and prevent leaks and other issues from being detected. Instead, manage your geyser from the app at my.plentify.io

Can I cancel? What if I move houses?

The initial subscription term is 24 months from installation. Thereafter, the service continues on a month to month basis, and you can cancel anytime with 1 month notice. If you want to cancel within the initial 24 month term, you [...]

Is there an app for my phone or table?

You can manage your geyser from any device using the web app at my.plentify.io.

How much will I save?

Our users save up to 30% of their water heating costs compared to leaving geysers on 24/7, with most saving 15-20%, and some less. This is about double the savings you can expect with a simple timer or by manually [...]

How does HotBot work?

You tell HotBot when you want hot water, and it does the rest. When you register on our app you can set a schedule for the times you regularly shower. You can then track your geyser temperature and choose to [...]