Using HotBot Archives - Plentify

Will I have hot water when I need it?

Definitely! HotBot is designed to ensure that you have hot water when you need it and save you money when you don’t. The system pre-heats your hot water so you always have hot water at scheduled times. If you forgot [...]

How much will I save?

Our users save up to 30% of their water heating costs compared to leaving geysers on 24/7, with most saving 15-20%, and some less. This is about double the savings you can expect with a simple timer or by manually [...]

Is there an app for my phone or tablet?

You can manage your geyser from any device using the web app at my.plentify.io.

Can I cancel? What if I move house?

The initial subscription term is 24 months from installation. Thereafter, the service continues on a month to month basis, and you can cancel anytime with 1 month notice. If you want to cancel within the initial 24 month term, you [...]

Should I turn my geyser on and off at the distribution board?

Avoid switching your geyser on and off at the distribution board. This can reduce energy savings and prevent leaks and other issues from being detected. Instead, manage your geyser from the app at my.plentify.io.

What should I do when I leave town?

Set your HotBot to vacation mode to save money and energy when you’re away from home. Do this from the “Status” tab of the app.

How will I be notified if there is an issue with my geyser?

You’ll receive an SMS letting you know if we’ve identified any issues or suspected leaks with your geyser. If you purchased the optional shut-off valve, your water supply will automatically be shut off, and you can reopen it from the [...]